Soutien

Notre politique de support
  • Pour obtenir un conseil avant l’achat, vous pouvez poster sur le forum du thème.
  • Pour obtenir une réponse plus rapidement, il est recommandé d’utiliser notre système Ticket.
  • Nous essayons de répondre à vos questions dans un délai de 1 à 10 heures. Cependant, si un retard survient, cela ne signifie pas que nous vous avons oublié. Certains problèmes nécessitent des tests et des analyses afin que nous puissions le résoudre efficacement.
  • Notez s’il vous plaît! Nous ne fournissons pas d’assistance si vous ne possédez pas le code d’achat.
  • Le support d’article n’inclut pas:
    1. Personnalisation et installation.
    2. Prise en charge des logiciels et plug-ins tiers.
Comment utiliser notre système de support

Le support technique Le Jourdain est toujours là pour aider leurs utilisateurs avec toutes les questions techniques concernant les produits Le Jourdain.

  1. Dans les «Détails de l’article», vous trouverez une bannière cliquable «Système de support», qui vous mènera aux tickets.
  2. Ou vous pouvez simplement suivre ce lien: ancorathemes.ticksy.com.
    Entrez votre clé d’achat et inscrivez-vous dans le système.
  3. Pour éviter toute confusion, veuillez utiliser votre propre identifiant ThemeForest dans le système de support.
  4. Remplissez le formulaire de billet.
How to find a purchase key
  • Ouvrez l’onglet « téléchargements » de votre compte.
  • Retrouvez notre thème dans la liste des produits.
  • Cliquez sur le bouton « Télécharger », puis sélectionnez « Certificat de licence et code d’achat » dans le menu déroulant.
Hébergement
Hébergements recommandés:

Le Jourdain n’offre que les meilleurs produits et services et les recommande à ses clients. L’un des services les plus importants est l’hébergement. Contrairement à tous les hébergements bon marché dont les ressources sont généralement limitées, ce qui pose de nombreux problèmes aux propriétaires de sites, la qualité de l’hébergement offre à un client une quantité non négligeable de ressources suffisantes pour tout site Web et toute tâche. En utilisant un hébergement de qualité, vous pouvez être assuré que votre site fonctionnera sans heurts. Si vous utilisez un tel hébergement avec des ressources limitées (par exemple, GoDaddy!), Vous pouvez rencontrer des problèmes avec la fonctionnalité «installation en un clic». Dans ce cas, vous êtes toujours le bienvenu pour contacter notre équipe d’assistance afin d’obtenir une aide qualifiée.

http://www.inmotionhosting.com

Get more than 30% discount on a hosting plan.

Visitez notre èglise! Elle est sans jugements ni stigmatisation!

Testimonials

But you will receive power when the Holy Spirit comes on you; and you will be my witnesses in Jerusalem, and in all Judea and Samaria, and to the ends of the earth.

Acts 1:8
Testimonials

Then God said, let us make man in our image, in our likeness, and let them rule over the fish of the sea and the birds of the air, over the livestock, over all the earth, and over all the creatures.

Gen 1:26
Testimonials

Have I not commanded you? Be strong and courageous. Do not be terrified; do not be discouraged, for the Lord your God will be with you wherever you go.

Isa 40:31

Nouveau ici?

Découvrez comment, où et quand nous adorons. Nous espérons vous voir bientôt!!
8815 Ave du Parc, Suite# 100. Montreal, Québec H2N 1Y7
(514)775-3438
Dimanche: 9h45- 12h00 Vendredi: 18h30 - 20h00

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